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  • UTORrecover (data and support): Institutional Backup Service. Provided by EIS-HIG.

  • System Management: Operating System Management and Support. Provided by EIS-SSG.

What additional services are included in my ITS Private Cloud bill?

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System Management

As of May 1, 2024, UTORrecover has , 2023, the Systems and Solutions Group, SSG, joined the ITS Private Cloud Billing System as a step towards our goal of providing a Unified Bill for ITS Private Cloud related services. The service provided by the Hardware Infrastructure Group (HIG) SSG will be listed as two an additional line items: UTORrecover (data) and UTORrecover Supportitem as System Management. More information Understanding Your ITS Private Cloud Bill

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For billing inquiries with respect to

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SSG Managed System Support service, please contact

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ssg.

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help@utoronto.ca

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UTORrecover

As of May 1, 2023, the Systems and Solutions Group, SSG, 2024, UTORrecover has joined the ITS Private Cloud Billing System as a step towards our goal of providing a Unified Bill for ITS Private Cloud related services. The service provided by SSG the Hardware Infrastructure Group (HIG) will be listed as an two additional line item as System Managementitems: UTORrecover (data) and UTORrecover Support. More information Understanding Your ITS Private Cloud Bill

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For billing inquiries with respect to

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UTORrecover, please contact

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What happens when I receive my bill?

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