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The ITS Private Cloud virtualization platform is VMware vSphere 7.0, and the maximum VMX hardware version is 19. If you have the latest VMware Fusion or Workstation, update VM compatibility settings to version 19.
As a best practice, we recommend to remove unused devices such as sound cards, printer ports, USB and other unused devices, prior exporting the virtual machine.
Sanitize the OVF fileand/or update its compatibility to VMX 19.
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