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Virtual machine snapshots can be created via the VSS Portal or VSS Command Line interface. For more information, please refer to the following How-To article Request Virtual Machine Snapshot.
How can I mount an ISO to a Virtual Machine?
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Use the ITS Private Cloud Portal or VSS Command Line Interface as detailed in the following article How-to decommission a Virtual Machine.
How do I update a Virtual Machine contact information?
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Our best practice is to balance both for optimal performance and security. Meaning that a VM Guest OS Setting update is required after a Guest Operating System Upgrade. Follow this KB for fixing a mismatchHow-to fix the mismatch between the VM Guest Operating Setting and the Guest Running Operating System |
What is the difference between the different domains (FD1, FD2, FD3, FD4)?
Each fault domain (FD1, FD2, FD3, FD4) has its own distinct storage and compute infrastructure. While the servers and storage within each fault domain are of the same or similar make, the purpose of these fault domains is to provide separation for virtual machines (VMs).
This separation is particularly beneficial for high availability configurations. By placing VMs in different fault domains, you can ensure they run on separate hardware, enhancing reliability and fault tolerance.
What is the difference Between Non-Reserved and Reserved Memory?
Memory reservation guarantees a VM a specified amount of physical memory, ensuring consistent and predictable performance and availability, especially for critical applications or vGPU implementation. Non-reserved memory, on the other hand, is not guaranteed and depends on the host's overall memory availability, leading to potential performance variability. Reserved memory reduces available resources for other VMs, while non-reserved memory allows for more flexible and efficient use of host resources.
Why do I need to use Reserved Memory when using a vGPU?
Reserving memory for VMs using vGPUs in vSphere is essential to ensure consistent performance, meet the architectural requirements of vGPUs, avoid memory management issues, and comply with NVIDIA recommendations.
How to reinstall the Operating System (OS) on a Virtual Machine (vm)
To reinstall the Operating System on a Virtual Machine you can mount the required OS media ( How-to Load an ISO image in a Virtual Machine ), launch the Web Console via the vSphere client, shut down the virtual machine, power it on and press the ESC key while booting to select CDROM as the bootable media.
Networking
Do you provide public IP addresses?
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systemctl daemon-reload |
How to activate
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or license “Windows Server” in the ITS Private Cloud?
Any supported Microsoft Windows Server workload supported workloads in the ITS Private Cloud is are eligible for licensing. To activate, please run the following commands as Administrator from cmd:
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cscript.exe C:\windows\system32\slmgr.vbs /skms kms.si.utoronto.ca cscript.exe c:\windows\system32\slmgr.vbs /ato |
If your network is unable to access the Key Management Service (KMS), please submit a ticket to our support team via the following link: https://uoft.me/ssg .
When submitting your ticket, please provide the following details:
A clear description of the issue you are experiencing
Your network's CIDR (Classless Inter-Domain Routing) range
How to activate or license “Windows Desktop” in the ITS Private Cloud?
Windows Desktop workloads are covered by the University’s Microsoft Campus Agreement and the licenses are managed by the license server available at mskms.utorcsi.utoronto.ca only accessible from U of T Campus Networks. To activate, please run the following commands as Administrator from cmd:
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slmgr.vbs /skms mskms.utorcsi.utoronto.ca
slmgr.vbs /ato
slmgr.vbs /dlv |
IIf your network is unable to access the Key Management Service (KMS), please submit a ticket to our support team via the following link: https://uoft.me/m365help .
When submitting your ticket, please provide the following details:
A clear description of the issue you are experiencing
Your network's CIDR (Classless Inter-Domain Routing) range
How to activate Ubuntu Pro in the ITS Private Cloud?
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Refer to Installation and Upgrade for instructions.
Security
How to request an SSL/TLS certificate?
Information Security provides two options to get SSL certificates:
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