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Virtual machine snapshots can be created via the VSS Portal or VSS Command Line interface. For more information, please refer to the following How-To article Request Virtual Machine Snapshot.

How can I mount an ISO to a Virtual Machine?

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Use the ITS Private Cloud Portal or VSS Command Line Interface as detailed in the following article How-to decommission a Virtual Machine.

How do I update a Virtual Machine contact information?

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Reserving memory for VMs using vGPUs in vSphere is essential to ensure consistent performance, meet the architectural requirements of vGPUs, avoid memory management issues, and comply with NVIDIA recommendations.

How to reinstall the Operating System (OS) on a Virtual Machine (vm)

To reinstall the Operating System on a Virtual Machine you can mount the required OS media ( How-to Load an ISO image in a Virtual Machine ), launch the Web Console via the vSphere client, shut down the virtual machine, power it on and press the ESC key while booting to select CDROM as the bootable media.

Networking

Do you provide public IP addresses?

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Code Block
systemctl daemon-reload

How to activate

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or license “Windows Server in the ITS Private Cloud?

Any supported Microsoft Windows Server workload supported workloads in the ITS Private Cloud is are eligible for licensing. To activate, please run the following commands as Administrator from cmd:

Code Block
cscript.exe C:\windows\system32\slmgr.vbs /skms kms.si.utoronto.ca
cscript.exe c:\windows\system32\slmgr.vbs /ato

If your network does not have access to the KMS, create a ticket via is unable to access the Key Management Service (KMS), please submit a ticket to our support team via the following link: https://uoft.me/ssg providing details about the issue including CIDR to allow. .

When submitting your ticket, please provide the following details:

  • A clear description of the issue you are experiencing

  • Your network's CIDR (Classless Inter-Domain Routing) range

How to activate

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or license “Windows Desktop in the ITS Private Cloud?

The Windows Desktop workloads are covered by the University’s Microsoft Campus Agreement License server is and the licenses are managed by the license server available at mskms.utorcsi.utoronto.ca and only accessible from UofT U of T Campus Networks. To activate, please run the following commands as Administrator from cmd:

Code Block
slmgr.vbs /skms mskms.utorcsi.utoronto.ca
slmgr.vbs /ato​​​​​​​
slmgr.vbs /dlv

If IIf your network does not have access to the KMS, create a ticket via is unable to access the Key Management Service (KMS), please submit a ticket to our support team via the following link:  https://uoft.me/m365help providing details about the issue including CIDR to allow. .

When submitting your ticket, please provide the following details:

  • A clear description of the issue you are experiencing

  • Your network's CIDR (Classless Inter-Domain Routing) range

How to activate Ubuntu Pro in the ITS Private Cloud?

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Refer to Installation and Upgrade for instructions.

Security

How to request an SSL/TLS certificate?

Information Security provides two options to get SSL certificates:

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