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Virtual Machines show network adapter in “disconnected” state after reboot, power cycle or HA failover event.

\uD83C\uDF31 Solution

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Tip

Please note that when using the vSphere client to disconnect network adapters, you may need to manually set the "Connect At Power On" (start_connected) option in some cases. To avoid this issue, we strongly recommend using the vss-cli or the ITS Private Portal.

ITS Private Cloud CLI (vss-cli)

Using https://vss-cli.eis.utoronto.ca or a local VSS CLI install:

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  1. Login to https://vss-portal.eis.utoronto.ca

  2. Search for the VM to change and click on the   button.

  3. Expand the Networks tab and set the toggle to Down. Then click save:

  4. Search for the VM to change and click on the   button.

  5. Expand the Networks tab and set the toggle to Up. Then click save:

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