ITS Private Cloud Billing and Rate Changes: Complete

We have successfully transitioned to a new, flexible, consumption-based monthly billing model for the ITS Private Cloud and System Management service. We thank you for your patience, trust, and support throughout this transformative journey.

In EIS, we strive to uphold our ITS core values through continuous improvement of the services we provide to you. We are committed to not only enhance your experience but also align with our commitment to service and operational excellence.

We will continue to listen to your feedback, address any concerns promptly, and strive to exceed your expectations. On that note, I would like to point you to our Billing Frequently Asked Questions section to ensure you have all the information you need at your fingertips.  Additionally, the newly created Billing Portal is a self-serve portal designed to provide you with easy access to your billing history, cost trends, service contracts and FIS codes.

More information

For more information about the ITS Private Cloud Service:

• ITS Private Cloud Hosting Service - Information Technology Services - University of Toronto

• ITS Private Cloud / Virtualized Server Hosting - UniversITy Service Catalogue