What's new in the ITS Private Cloud? (2024-07)

We are excited to announce the following features and improvements to the ITS Private Cloud and Billing services - all designed to enhance your experience and streamline your computing needs:

Announcements

The ITS Private Cloud AI powered Assistant has joined the vss-cli

We are thrilled to announce that UTORcloudy, our AI-powered assistant, has now integrated with the vss-cli! With the latest release of vss-cli v2024.7.0, you can now leverage the power of AI to get instant answers to your questions about virtual machine management, guidelines, and how-to articles. More info https://eis-vss.atlassian.net/wiki/spaces/VSSPublic/blog/2024/07/15/1825308704

Artificial Intelligence

Prompt Engineering Part 2

In the evolving field of prompt engineering, mastering intermediate techniques is essential for tackling more complex problems and optimizing the capabilities of language models. Here, we delve into some key methods to enhance your prompt engineering skills. https://eis-vss.atlassian.net/wiki/spaces/VSSPublic/blog/2024/06/26/1786937359

Deploy Danswer for AI powered Virtual Assistants on the ITS Private Cloud

Danswer is the AI Assistant that can be connected to many sources like Atlassian Confluence, Sharepoint, Slack, web, files, MS Teams and many more sources. It performs retrieval of documents, generates embeddings and stores them locally. Once a query comes in, a semantic similarity search is performed and the most relevant results are passed to the LLM instead of full documents, by doing this, noise to the model is reduced (System Overview).https://eis-vss.atlassian.net/wiki/spaces/VSSPublic/pages/1806991379

Command Line Interface

v2024.7.0

assist command to interact with the ITS Private Cloud Assistant, UTORcloudy.

make sure to get the VSS_GPT_TOKEN from our team and then store it in your configuration file as follows:

docs updates to client note management documentation

How-to articles

Enable Multi-Factor authentication on the ITS Private Cloud VPN

Starting from June 25, 2024, Multi-Factor Authentication (MFA) will be available for the ITS Private Cloud VPN (VSS VPN). This added security measure is optional but strongly recommended to enhance the security between users and the ITS Private Cloud management interfaces. Follow this how-to and get your VPN account securedhttps://eis-vss.atlassian.net/wiki/spaces/VSSPublic/pages/1824817154

Track requests with the vss-cli

The vss-cli is a powerful command-line tool designed to help manage ITS Private Cloud resources efficiently. This guide provides an overview of how to use the vss-cli to track request status and details, manage VM change requests, and more. Get familiar with the command and options available to track your vm requests efficientlyhttps://eis-vss.atlassian.net/wiki/spaces/VSSPublic/pages/1823211875

End Point Protection Program with SentinelOne

The ITS Private Cloud recommends the deployment of S1 on your virtual instances for an additional layer of visibility and security to your virtual servers. How-to install SentinelOne (S1) for Endpoint Protection

Virtual Machine Cost Calculator

Optional notes field

For your convenience, a new optional field has been added to store relevant notes in an estimate. The field contents is shown in the preview table and the PDF export.

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