What's new in the ITS Private Cloud? (2025-08)
Announcements
Rate Changes 2026
New ITS Private Cloud resource rates will take effect May 1, 2026 — see updated pricing for CPU, memory, GPU, and storage. ITS Private Cloud Rate Changes - 2026
Artificial Intelligence
The following best practices are validated based on EISgpt experience and could help you achieve that by standardizing how you create content for optimal understanding and retrieval:Best Practices for Writing Documentation for Answer Engine Optimization
UTORrecover Enhancements
Portal Dashboard
We’re excited to introduce a new UTORrecover Portal Dashboard designed to give you greater visibility into your backup and recovery environment.
The dashboard highlights key service metrics at a glance:
Job Failures (last 24 hours): Quickly identify issues and take action.
Successful Recoveries (last 30 days): Track tested recoveries and validate resilience.
Overall Success Rate: Monitor performance and reliability with real-time reporting.
You’ll also find rich visual insights:
Clients by State (active vs. decommissioned)
NetWorker Versions in use
Operating Systems protected
Plus, streamlined Quick Actions (Protected Clients, Echo Requests, Probe Requests, Client Logs) make it easy to jump directly into troubleshooting and testing.
This dashboard is your one-stop hub for monitoring, managing, and ensuring the health of your UTORrecover environment.
Portal Session Analytics
This feature provides deeper visibility into your backup environment, helping you understand how many backup sessions are retained and how much storage they consume over time.
Features:
Drill-Down by Host: Explore session data for each virtual or physical host across billing periods.
Daily Session Count: Track the number of recoverable backup sessions retained each day.
Total Data Size: Monitor how many gigabytes of recoverable data are stored.
Trend Charts: Visualize sessions and size patterns over time, including the “sawtooth effect” caused by full and incremental backup purges.
Detailed Session & Size Reports: Access daily breakdowns of backup activity.
Export Options: Download data as PNG charts, CSV files, or full PDF reports for easy sharing and analysis.
This section is designed to help you track usage, optimize storage, and ensure clarity in billing cycles, giving you the insight needed to manage and plan effectively.
Updating Protected Client Notification List
Now you are able to update the notification list attribute in the protected clients section. Just click on the edit icon, type a new email address or set of email addresses and click save:
Understanding
UTORrecover - Understanding Daily Backup Reports
Command Line Interface
v2025.8.0
Bug Fixes:
#780:
assist: not returning a valid response due to hard-coded model.
Improvements:
#781:
compute template set: to allow operations on templates.#782:
compute vm set template: updates to only update vms.#783:
homebrew: version release.
How-To articles
UTORrecover - Understanding daily Backup Reports
UTORrecover - Understanding Daily Backup Reports
University of Toronto - Since 1827