VSS VPN Guidelines

About

The ITS Private Cloud provides a VPN service that allow client access their virtual resources and other orchestration tools like the ITS Private Cloud API securely .

Eligibility

Every ITS Private Cloud client is entitled to use the VSS VPN. Unlike UTORvpn, the VSS VPN requires an account managed and provided by the VSS team. To set up your ITS Private Cloud account:

For existing partners, please fill out this form https://utor.cloud/admin-request
For new partners, please reach out to virtual.hosting@utoronto.ca.

Policy

To ensure a safe and efficient service, we require all users to follow our usage policy, which includes the following terms and conditions:

Account Usage: Each account is for the use of the registered individual only and is not transferable to any other person or entity. Users are responsible for maintaining the confidentiality of their account login credentials and must not share them with anyone else.
Use of the VSS VPN is subject to the University’s Appropriate use of Technology Guidelines and is only intended to manage ITS Private Cloud resources, including access to Virtual Machine Console via vCenter Server, S3 Storage Interface, API or CLI. For other purposes related to University’s services, we recommend UTORvpn or AdminVPN.
Network Usage: Users must not interfere with the operation of our VPN service or any other component of the ITS Private Cloud or systems connected to it. Any attempts to overload or disrupt the service are strictly prohibited.
Account Suspension: We reserve the right to suspend or terminate any user account that violates our usage policy.
Technical Support: Any technical issues related to our VPN service must be addressed via email to vss@eis.utoronto.ca or ITS ESC https://uoft.me/esc . However, we do not provide support for third-party software or hardware.

By using our VPN service, you agree to abide by this usage policy. We reserve the right to modify this policy at any time, and any changes will be posted on this page. If you have any questions or concerns about our usage policy, please contact us via email to vss@eis.utoronto.ca or ITS ESC https://uoft.me/esc