1. Getting Started & Account Management
Overview
This section covers the foundational tasks for working with the ITS Private Cloud: managing your account credentials, configuring multi-factor authentication, keeping your VM contact information current, and using the Portal to interact with notifications, messages, and assistance tools.
If you're new to the ITS Private Cloud, start here. The articles below walk through password and MFA setup, contact management for your virtual machines, and the day-to-day Portal features you'll use to stay in sync with the platform.
How-to guides
- How-to reset my VSS account password
- How-to Manage Multi-Factor Authentication (MFA)
- How-to Manage Multi-Factor Authentication (MFA) via the ITS Private Cloud Portal
- How-to enable Multi-Factor Authentication (MFA) on the ITS Private Cloud VPN (VSS VPN)
- How-to change multi-factor authentication TOTP generation method
- How-to update your contact information on a Virtual Machine
- How-to add additional contacts on a Virtual Machine
- How-to Manage Object Request Notifications
- How-to interact with the ITS Private Cloud Assistant through the Portal
- How-to access UT VSS user storage with Graphical User Interface