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  1. Login into Cloud Portal.

  2. Select the virtual machine you need to update the hardware version.

  3. Schedule a Virtual Machine Snapshot and/or backup any data from the OS. Request Virtual Machine Snapshot

  4. Virtual Machine hardware version update requires the power state to be Off. If the virtual machine is already powered off proceed to Step 5, otherwise toggle the Power Status, click update and confirm.

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  5. Select the virtual machine again, and proceed to upgrade the hardware version. The higher the version the newer features will be presented. Then click Update and Confirm.

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  6. Repeat Step 4 to power on the virtual machine.

  7. Login to the OS and check everything is OK. 

  8. If there's something not working, revert to the snapshot taken in Step 3.

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