Starting May 1st, 2024, we will enter Phase 2 of our structured rate adjustment for the ITS Private Cloud service. This initiative, first introduced in March 2023, outlines a strategic approach to modifying our pricing structure.
For detailed information on these changes, please refer to the original announcement available at ITS Private Cloud Billing and Rate Changes.
Below, you will find a table outlining the updated pricing for your reference.
ITS Private Cloud Pricing
Configuration | Description | Current Price | Phase 1 May 1, 2023 | Phase 2 May 1, 2024 | Phase 3 May 1, 2025 |
|---|---|---|---|---|---|
Processing | vCPU | $75 | $75 | $78 | $82.5 |
Memory | vRAM (per GB) | $75 | $75 | $78 | $82.5 |
Storage Tier 1 | HDD (per GB) | $0.10 | $0.15 | $0.20 | $0.25 |
Storage Tier 2 | SSD (per GB) | $0.10 | $0.30 | $0.45 | $0.65 |
Storage Tier 3 | iSCSI (per GB) | $0.10 | $0.75 | $0.80 | $0.80 |
Memory (Reserved) * | vRAM (per GB) | - | $175 | $178 | $182.5 |
Key Takeaways
Phase 2 of the ITS Private Cloud Rate Changes will be effective May 1, 2024.
EIS rates are competitive with public cloud hosting solutions, especially when associated costs including bandwidth are factored in.
EIS includes bandwidth free of charge.
Note the 3 new tiers of storage which have different rates: HDD (spinning hard disk), SSD (solid state disk) and iSCSI (iSCSI attached block storage).
The type of storage allocated can be selected when virtual machines are created (note: iSCSI storage must be arranged by special request and cannot be selected as an option).
More information
For more information about the ITS Private Cloud Service, please refer to:
https://its.utoronto.ca/its-units/eis/hardware-infrastructure/server-virtualization-services/
https://usc.utoronto.ca/service/its-private-cloud-virtualized-server-hosting/
Notes
* Reserved Memory was introduced in November 2023 with a price of $175/GB per year.
We are excited to announce the launch of our first Customer Satisfaction Survey 🎉. As part of our commitment to continuously improve our services, we are reaching out to hear directly from you.
TL;DR: Participate in our first ITS Private Cloud Customer Satisfaction Survey https://utor.cloud/customer-survey-2024! It's quick (4 minutes), available until March 8, 2024, and your feedback will directly influence our services improvement.
Why Participate?
Your feedback is instrumental in shaping the future of ITS Private Cloud services. By participating in the survey, you have a direct impact on the enhancements of our services and the introduction of new features that are more important to you.
How To Participate?
A link to the survey has been sent to your email via the ITS Cloud News: The ITS Private Cloud newsletter . Simply click on the “Start Now” button or the link https://utor.cloud/customer-survey-2024 , and you will be directed to the survey.
Thank you for your continued support and partnership. We look forward to receiving your insights!
TL;DR: We've upgraded EVC to Skylake on compute clusters FD1-FD4 for Windows 11 security updates; power cycle (power off/on) your virtual instance to apply.
We are excited to announce the upgrade of Enhanced vMotion Compatibility (EVC) to Skylake on compute clusters FD1, FD2, FD3 and FD4. This update unlocks the features of Intel Skylake CPU architecture and is pivotal for maintaining compatibility with Windows 11 updates, ensuring a secure and high-performing infrastructure at the ITS Private Cloud.
More information about deploying Windows 11 or upgrading existing Windows 10 workloads on the ITS Private Cloud refer to:
Action Optional
In order to benefit from this change, virtual machine (VM) administrators need to power cycle (power off/on) their virtual instances. If you do not need an immediate EVC increase, your instance will continue to run unaffected.
Key Benefits
Improved Performance: Leverages Skylake's advanced capabilities for better VM performance.
Increased Compatibility: Ensures seamless VM migration across our infrastructure.
Enhanced Security: Aligns with the latest Windows 11 updates.
As always, please contact vss (at) utoronto dot ca if you have any questions or comments and we will be happy to help.