Problem
On Windows clients, messages like "Unable to connect to the remote server" or "Could not connect to vctr5-1.dcb.eis.utoronto.ca" from the vSphere client and "This page can't be displayed" from the vSphere web client.
Solution
Run OpenVPN as Administrator: Administrator privileges are necessary to set the routes that send VM-related traffic through the VSS-VPN tunnel.
To run OpenVPN as Administrator:
- Right click on the OpenVPN icon and select "Run as administrator".
- Right click on the OpenVPN icon located in the task bar and click Connect.
- Authenticate using your VSKEY username and password.
If you are still experiencing connectivity issues, please re-install OpenVPN using the following guide Install and configure VSS-VPN
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