How-to install the Windows NetWorker software for UTORrecover

Owned by JM Lopez
Last updated: Nov 05, 2024
3 min read

Prerequisites

Make sure you have reviewed the following KB UTORrecover - NetWorker TCP/IP and Firewall Checklist | TCP/IP Requirements
Access to the ITS Private Cloud (VSS) Users Storage (https://vskey-stor.eis.utoronto.ca)

 Instructions

  1. Log in to the target host as the local administrator.

  2. Fetch the installer from

    1. the VSS Users Storage with SCP or an equivalent SCP/SFTP client using the following settings:

      1. host: vskey-stor.eis.utoronto.ca

      2. VSS username and password.

    2. UTORrecover SharePoint site: https://utoronto.sharepoint.com/sites/its-eis-UTORrecover

  3. Navigate to /ut-vss-lib/networker/win as shown below. Then download the right installer for your OS.

    CleanShot 2024-11-01 at 14.54.51-20241101-185548.png

  4. Run lgtoclnt-19.10.0.5.exe

  5. In the Welcome Wizard page, select I agree to the license terms and agreements, and

    then click Next.

    CleanShot 2024-10-22 at 11.28.34-20241022-153559.png

  6. On the Change Install Location page, click Change, select the directory to install the

    NetWorker software, and then click Next.

  7. (Optional) On the Configuration Checks Options page, select Run System Configuration

    Checker, and then click Check:

The installation analyzes the host and displays status information in the Results of Configuration Checks page. Select Open Detailed Report to review detailed information about the configuration checks, and then click Next.

  1. In the Configure Windows Firewall page, select Configure the Windows firewall, and

    then click Next.

Ensure all 3 Windows firewalls (private, domain and public) are opened to the list of NetWorker Servers available at the UTORrecover Portal (https://backups.eis.utoronto.ca).

  1. Click Install. The installation progress bar is displayed and you might see the progress window for several minutes.

    1. DO NOT install the License manager server software.

    2. DO NOT install additional language packs.

      When the installation completes, the Complete the Setup page provides the status of the installation and a link to the master setup logfile.

  2. In the Complete the Setup page, to define a list of NetWorker Servers that have client-tasking rights to this host, click Select Backup Server. Client-tasking rights include the ability to back up the host. In the NetWorker Server Selection page, perform one of the following tasks, and then click OK.

    1. In the Enter a server name field, type the NetWorker Server name and then click Add.

    2. Repeat for each UTORrecover servers.

The NetWorker_installation_directory\res\servers file contains a list of trusted NetWorker Servers. Review the list or download servers file via the UTORrecover Portal (https://backups.eis.utoronto.ca) (UTORid required).

  1. To complete the NetWorker Server Selection page, click OK.

  2. To complete the installation, click Finish.

  3. Submit a request to backups@eis.utoronto.ca to with the following data:

    1. Hostname: hostname command.

    2. Fully Qualified Domain Name (FQDN)

    3. IP Address.

    4. Path(s) to Protect. i.e. /etc, /var, /home

  4. Submit an echo request by following this link How-to check NetWorker client connectivity for UTORrecover.

  5. The echo request result should be marked as Processed to be successful.

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